www.thefreedomdistrict.com operates www.thefreedomdistrict.com and may operate other websites. It is www.thefreedomdistrict.com policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, www.thefreedomdistrict.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. www.thefreedomdistrict.com purpose in collecting non-personally identifying information is to better understand how www.thefreedomdistrict.com visitors use its website. From time to time, www.thefreedomdistrict.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
www.thefreedomdistrict.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on www.thefreedomdistrict.com blogs/sites. www.thefreedomdistrict.com only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to www.thefreedomdistrict.com websites choose to interact with www.thefreedomdistrict.com in ways that require www.thefreedomdistrict.com to gather personally-identifying information. The amount and type of information that www.thefreedomdistrict.com gathers depends on the nature of the interaction. For example, we ask visitors who sign up at www.thefreedomdistrict.com to provide a username and email address. Those who engage in transactions with www.thefreedomdistrict.com are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, www.thefreedomdistrict.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with www.thefreedomdistrict.com. www.thefreedomdistrict.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
www.thefreedomdistrict.com may collect statistics about the behavior of visitors to its websites. www.thefreedomdistrict.com may display this information publicly or provide it to others. However, www.thefreedomdistrict.com does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
www.thefreedomdistrict.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on www.thefreedomdistrict.com behalf or to provide services available at www.thefreedomdistrict.com websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using www.thefreedomdistrict.com websites, you consent to the transfer of such information to them. www.thefreedomdistrict.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, www.thefreedomdistrict.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when www.thefreedomdistrict.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of www.thefreedomdistrict.com, third parties or the public at large. If you are a registered user of an www.thefreedomdistrict.com website and have supplied your email address, www.thefreedomdistrict.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with www.thefreedomdistrict.com and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. www.thefreedomdistrict.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If www.thefreedomdistrict.com, or substantially all of its assets, were acquired, or in the unlikely event that www.thefreedomdistrict.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of www.thefreedomdistrict.com may continue to use your personal information as set forth in this policy
Terms of Service:
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by https://www.thefreedomdistrict.com, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 16 years old.
1.Your https://www.thefreedomdistrict.com Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and https://www.thefreedomdistrict.com may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause https://www.thefreedomdistrict.com liability. You must immediately notify https://www.thefreedomdistrict.com of any unauthorized uses of your blog, your account or any other breaches of security. https://www.thefreedomdistrict.com will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
2.Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, "Content"), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
-the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
-if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
-you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
-the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
-the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
-the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
-your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
-your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog's URL or name is not the name of a person other than yourself or company other than your own; and
-you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses, and effects of the materials, whether requested to do so by https://www.thefreedomdistrict.com or otherwise.
By submitting Content to https://www.thefreedomdistrict.com for inclusion on your Website, you grant https://www.thefreedomdistrict.com a worldwide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, https://www.thefreedomdistrict.com will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.
Without limiting any of those representations or warranties, https://www.thefreedomdistrict.com has the right (though not the obligation) to, in https://www.thefreedomdistrict.com sole discretion (i) refuse or remove any content that, in https://www.thefreedomdistrict.com reasonable opinion, violates any https://www.thefreedomdistrict.com policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in https://www.thefreedomdistrict.com sole discretion. https://www.thefreedomdistrict.com will have no obligation to provide a refund of any amounts previously paid.
3.Payment and Renewal.
By selecting a product or service, you agree to pay https://www.thefreedomdistrict.com the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
Unless you notify https://www.thefreedomdistrict.com before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanisms we have on record for you. Upgrades can be canceled at any time by submitting your request to https://www.thefreedomdistrict.com in writing.
-Fees; Payment. By signing up for a Services account you agree to pay https://www.thefreedomdistrict.com the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. https://www.thefreedomdistrict.com reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be canceled by you at any time on thirty (30) days written notice to https://www.thefreedomdistrict.com.
-Support. If your service includes access to priority email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by https://www.thefreedomdistrict.com to respond within one business day) concerning the use of the VIP Services. "Priority" means that support takes priority over support for users of the standard or free https://www.thefreedomdistrict.com services. All support will be provided in accordance with https://www.thefreedomdistrict.com standard services practices, procedures, and policies.
5.Responsibility of Website Visitors. https://www.thefreedomdistrict.com has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot, therefore, be responsible for that material's content, use or effects. By operating the Website, https://www.thefreedomdistrict.com does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. https://www.thefreedomdistrict.com disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
6.Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which https://www.thefreedomdistrict.com links, and that link to https://www.thefreedomdistrict.com. https://www.thefreedomdistrict.com does not have any control over those non-https://www.thefreedomdistrict.com websites and webpages and is not responsible for their contents or their use. By linking to a non-https://www.thefreedomdistrict.com website or webpage, https://www.thefreedomdistrict.com does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. https://www.thefreedomdistrict.com disclaims any responsibility for any harm resulting from your use of non-https://www.thefreedomdistrict.com websites and webpages.
7.Copyright Infringement and DMCA Policy. As https://www.thefreedomdistrict.com asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by https://www.thefreedomdistrict.com violates your copyright, you are encouraged to notify https://www.thefreedomdistrict.com in accordance with https://www.thefreedomdistrict.com Digital Millennium Copyright Act ("DMCA") Policy. https://www.thefreedomdistrict.com will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. https://www.thefreedomdistrict.com will terminate a visitor's access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of https://www.thefreedomdistrict.com or others. In the case of such termination, https://www.thefreedomdistrict.com will have no obligation to provide a refund of any amounts previously paid to https://www.thefreedomdistrict.com.
8.Intellectual Property. This Agreement does not transfer from https://www.thefreedomdistrict.com to you any https://www.thefreedomdistrict.com or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with https://www.thefreedomdistrict.com. https://www.thefreedomdistrict.com, https://www.thefreedomdistrict.com, the https://www.thefreedomdistrict.com logo, and all other trademarks, service marks, graphics and logos used in connection with https://www.thefreedomdistrict.com, or the Website are trademarks or registered trademarks of https://www.thefreedomdistrict.com or https://www.thefreedomdistrict.com licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any https://www.thefreedomdistrict.com or third-party trademarks.
9.Advertisements. https://www.thefreedomdistrict.com reserves the right to display advertisements on your blog unless you have purchased an ad-free account.
10.Attribution. https://www.thefreedomdistrict.com reserves the right to display attribution links such as 'Blog at https://www.thefreedomdistrict.com,' theme author, and font attribution in your blog footer or toolbar.
11.Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
12.Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers ("ICANN"), including their Registration Rights and Responsibilities.
13.Changes. https://www.thefreedomdistrict.com reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. https://www.thefreedomdistrict.com may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
14.Termination. https://www.thefreedomdistrict.com may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your https://www.thefreedomdistrict.com account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by https://www.thefreedomdistrict.com if you materially breach this Agreement and fail to cure such breach within thirty (30) days from https://www.thefreedomdistrict.com notice to you thereof; provided that, https://www.thefreedomdistrict.com can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
15.Disclaimer of Warranties. The Website is provided "as is". https://www.thefreedomdistrict.com and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither https://www.thefreedomdistrict.com nor its suppliers and licensors make any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
16.Limitation of Liability. In no event will https://www.thefreedomdistrict.com, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement of substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to https://www.thefreedomdistrict.com under this agreement during the twelve (12) month period prior to the cause of action. https://www.thefreedomdistrict.com shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
18.Indemnification. You agree to indemnify and hold harmless https://www.thefreedomdistrict.com, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
19.Miscellaneous. This Agreement constitutes the entire agreement between https://www.thefreedomdistrict.com and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of https://www.thefreedomdistrict.com, or by the posting by https://www.thefreedomdistrict.com of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the Alberta, Canada, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Calgary, AB, Canada. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Calgary, AB, Canada, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; https://www.thefreedomdistrict.com may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
Return and Refund Policy
Last updated: July 23, 2020
Thank you for shopping at Freedom District operated by Freedom District.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy is maintained by the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Freedom District.
Service refers to the Website.
Website refers to Freedom District, accessible from https://www.thefreedomdistrict.com
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: firstname.lastname@example.org
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 30 days
The Goods are in the original packaging
The Goods are not used or damaged
Returning the Goods require a receipt or proof of purchase from the concerning product
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Regular priced Goods and Goods on sale may be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
It is possible to exchange a product with a new one.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility. Its address: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
Packages sent out from our Latvian facility are automatically returned to Lidostas parks, Marupes novads, Latvia LV-2167.
Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders).
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: email@example.com
Freedom District ("we" and "us") is the operator of (https://www.thefreedomdistrict.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
3.1 Return Due To Change Of Mind
Freedom District will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
(Freedom District) will refund the value of the goods returned but will NOT refund the value of any shipping paid.
3.2 Warranty Returns
Freedom District will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect Freedom District to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
Freedom District will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
7.2 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
10. Customer service
For all customer service enquiries, please email us at firstname.lastname@example.org